REFUND & RETURNS POLICY

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Refund & Returns Policy

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At Casual‑Corner, we want you to be happy with your purchase. If something isn’t right, we’re here to help.

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Returns

You may request a return within 30 days of receiving your item. To be eligible for a return, the item must be:​

• Unused and in its original condition

• In its original packaging (where applicable)

• Returned with proof of purchase 

To start a return, please email info@casual-corner.co.uk or call 07999 290114 with your order number and details.

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Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method.

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Exchanges

If you need to exchange an item due to damage or defect, contact us at info@casual-corner.co.uk or 07999 290114 and we’ll arrange a replacement where possible.

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Non‑returnable items

• Gift cards

• Trading cards (sealed or unsealed) Due to the high number of scams and the ease of swapping or altering cards, we do not accept returns on any trading cards. All trading card sales are final.

• Perishable goods (if applicable)

• Personalised items

 

Return Shipping

Customers are responsible for return postage unless the item is faulty or incorrect.